Volunteer Management Training

Module 1: Planning for Volunteer Involvement 

By the end of this training module participants will be able to:
• Reflect on how volunteers benefit your organisation

• To understand the expectations of volunteers and of your organisations

• Examine potential costs of involving volunteers

• Understand and to write a role specification and a person specification
• Understand an exit interview and its importance

Module 2: Volunteer Recruitment, Selection and Induction
Aim : To explore best practice for recruitment, selection and induction of volunteers for their organisation


By the end of this training module participants will be able to:
• Understand effective recruitment and selection methods

• Design a recruitment campaign for your organisation

• Analyse application approaches

• Design suitable interview questions

• Draft an induction plan 

• Examine and design volunteer agreements

Module 3: Volunteer Support and Supervision
Aim: To provide participants with an understanding of the role and importance of support and supervision when managing volunteers.

By the end of this training module participants will be able to:
• Define supervision and its purpose

• Identify positive support and supervision skills and techniques

• Identify ways to motivate and recognise volunteers

• Explore ways of dealing with difficult situations

Module 4: Developing a Policy for Volunteer Involvement
Aim: To give participants the knowledge and tools to design and implement a volunteer policy


By the end of this training participants will be able to:
• Define what a policy is
• Identify key elements of a volunteer policy

• Consider those who need to be consulted when drafting the policy

• Draft a volunteer policy

• Plan for implementation of the policy

It is expected that participants will attend all four modules as they are designed as part of a continuum.

For the dates of our forthcoming training courses please check our Volunteer Management Training calendar.